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FREQUENTLY ASKED QUESTIONS:

WHAT SERVICES DOES THE ROGUE PETAL CO OFFER?

We offer a-la-carte faux and dried flower arrangements with a focus on weddings and home decor.  We use only the highest quality flowers in our arrangements; built to last far beyond the event.  We want to give our clients the opportunity to have beautiful flowers at their wedding or in their everyday life that are low-maintenance, sustainable, and within their budget!

DO YOU OFFER RENTALS?

Unfortunately, we are unable to offer rentals at this time.  But, hope to include it in our services in the future.

DO YOU CREATE CUSTOM ORDERS?

We are unable to accommodate custom orders beyond our custom keepsake prints.  Please visit our shop for more information on these!  Due to the size of our small business, we have decided to limit our focus to pre-made designs for weddings and limited collections.  This way we can efficiently serve our large client base.

DO YOU EVER WORK WITH REAL FLOWERS?

We do not work with real flowers; all of our arrangements are primarily faux or artificial flowers with some preserved, dried floral stems.  None of the range of materials used include a shelf life.  We decided to leave real flower arranging to the experts!

WHAT TYPE OF ARTIFICIAL FLOWERS DO YOU USE?

Our selection of in-person, curated flowers are of the highest quality. Whether they are referred to as silk, fake, artificial, or faux.  Sometimes the word "silk" encompasses a large category of artificial flowers that are not truly silk material.  We use a wide variety of faux stems that are made from all or a combination of silk, polyester, plastic, nylon, silicone, foam, rubber or latex.  Some of our designs incorporate small amounts of professionally preserved, dried flowers to improve the realism of the arrangements.

DO YOU OFFER SAMPLES?

Yes, we offer sample arrangements for our wedding designs!  These are small posy bouquets with a mix of ribbon choices and can be found in our shop.

DO YOU HAVE A STOREFRONT?

We operate entirely online and do not have a storefront for you to see our arrangements in person!  However, we go to great lengths to photograph our flowers to accurately demonstrate their colors and quality.

DO YOU CHARGE SHIPPING?

Nope.  All of our shipping costs are built into the price of the arrangements!

WHERE DOES THE ROGUE PETAL CO SHIP?

We are based out of Baltimore, MD, USA and accommodate shipping to anywhere within the United States!  We do not ship internationally at this time.

WHAT HAPPENS IF I AM NOT SATISFIED WITH MY ORDER?

For all pre-made and ready-to-ship items, prints, and home decor pieces, we offer full-refunds within 30 days (less return shipping costs) of purchase if you are not 100% pleased with your order!

All wedding arrangements, that were not ordered as a ready-to-ship item, may be returned with a 50% restocking fee (less return shipping costs).  As these items are created upon purchase. 

Any custom work items, such as our custom keep sake prints, are non-refundable.  But, if you are not 100% satisfied, we will do everything in our power to make it right!

STILL HAVE QUESTIONS? INTERESTED IN COLLABORATIONS? REACH OUT DIRECTLY OR FILL OUT OUR CONTACT FORM BELOW AND TELL US ALL THE THINGS

Please note: as we move forward with our a-la-carte style online store, we are no longer offering custom wedding orders. Please stay tuned on our site or social media for more info!

CONTACT INFO

Baltimore, MD 21229
hello@rogupetalco.com
Monday - Friday 8am to 6pm EST.
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CONTACT FORM

Want to collab? Have more questions about our faux pretties? Just want to chat? Send us a message here: