Shipping & Orders:

What is your return policy?

I want you to be completely smitten with your order! I offer a 14-day return window from the day you receive your items. I kindly ask that buyers cover the return shipping costs. To start a return, just reach out via email or contact form.

Damaged or Defective Items: Please contact me with your order number and a photo of the issue so I can send a replacement right away, completely free of charge.

Promos & Bundles: If you return part of a promo bundle but keep the discounted item, your refund will be adjusted to reflect the full retail price of the item kept.

How long will it take for my order to arrive?

Every piece is printed-to-order just for you! This model eliminates excess retail waste and ensures your gear is made with purpose.

Production: 3–5 business days
Shipping: 3–5 business days after production
Total: most orders arrive within 5–10 business days of purchase.

Allow extra time for Alaska and Hawaii.
Busy Holiday seasons may increase production and delivery times.

Shipping outside the US: At this time I only ship within the US, but am working on expanding!

What shipping service do you use?

Domestic Orders (US): Because I work with a few different independent printing partners across the country, they select the most efficient and reliable courier based on your location.

Please note: Because different items are sometimes crafted by different specialized printing partners, your order might occasionally ship in separate packages. I always try to minimize this, but if it happens, don't worry! You will receive tracking updates via email for every single package the moment it heads your way.

Can I change or cancel my order?

I work to get orders out quickly, which means they go into production almost immediately! If you need to change your shipping address or cancel, please contact me within 2 hours of purchasing. Once production begins, I unfortunately cannot make changes or cancellations.

I haven’t received my order yet, can you help me?

Absolutely. If it has been more than 14 days since you placed your order and your tracking link hasn't updated or your package hasn't arrived, please reach out via the contact form with your order number. I will look into it and try to find out the source of the issue!

Product Care:

Where are your products made?

The Rogue Petal Co. is a proudly woman-owned, independent one-human business operating out of Baltimore, Maryland, USA. While I design every graphic here in Baltimore, I partner with independent printing studios located across the US to print and ship my products directly to your door.

How are your products made?

Made-to-Order: Items are only printed after you buy them. This keeps things mindful and sustainable by eliminating excess inventory and unnecessary retail waste

Soft ink prints, not vinyl: We print DTG (direct-to-garment). The eco-friendly water-based ink is embedded directly into the cotton fibers of the garment, leaving a soft-to-the-touch feel over the printed area. You can initially feel the printed area much like a screen print upon arrival, then it becomes almost non-existent and part of the garment after a handful of washes—never like a stiff, heavy layer of plastic or vinyl sitting on top.

Ethical Manufacturing: The blank garments I source are made with a Platinum WRAP-certified manufacturing partner. This independent, third-party certification ensures a safe, fair, and humane working environment for the people crafting the clothing.

How should I wash and care for my items?

To keep your prints looking great for as long as possible, please follow these easy care steps:

• Apparel: Wash inside out on a gentle cycle with cold water and gentle detergents.
• Drying: Tumble dry with no heat or on a low temperature setting (hanging dry is also fantastic for extended wear).
• What to Avoid: Do NOT use bleach or OxiClean, and please do not iron directly over the printed graphics.
• Embroidery Items: Hand washing is the best method to protect the stitching.

(For any non-apparel products, please check the specific item's description on its product page!)

Will the print fade over time?

Because everything is printed using premium DTG technology and water-based inks, the design is meant to settle into the fabric. Over time and through many washes, it will naturally fade just a bit to give you a gorgeous, lived-in vintage look.

Note on quality: While gradual vintage fading is normal, your print should never peel or wash away right away. If your design starts peeling or vanishes after the first couple of washes, that is a rare printing error! Please let me know immediately, send a quick photo, and I will gladly ship you a brand-new replacement free of charge.

Why does my item feel a little stiff or have a faint vinegar smell?

Don't worry, this is completely normal and temporary.

The Smell: Direct-to-Garment printing requires a harmless, water-based solution to help the ink bond with the fabric. Because your item is printed fresh just for you and shipped immediately, that faint scent can sometimes linger in the bag.

The Feel: The graphic might feel a bit firm or textured right out of the packaging, similar to a traditional screen print.

The Fix: Just wash your garment inside out on a cold, gentle cycle. One wash will completely remove the scent, relax the fabric, and leave the print feeling incredibly soft, vintage, and part of the shirt!

Impact: 

How are you making donations?

 

I think wearing clothing that starts conversations is essential to change, but I also believe that it's necessary to assist tangible progress.

To support real-world action, 15% of all proceeds from every single item sold is donated directly to grassroots organizations and frontline mutual aid networks. I bundle these funds and donate them monthly to different groups doing immediate, direct-impact work—focusing heavily on reproductive freedom, LGBTQ+ defense, healthcare access, and community safety. Your purchase helps spark a conversation and directly funds the people doing the work on the ground.

You can find more under the Mutual Aid section.