Refund policy

Refund Policy

14-Day "No Regrets" Guarantee

We want you to completely love your gear. If you are not entirely happy with your purchase, you have 14 days from the date your item is delivered to request a return or an exchange.

  • Condition: To be eligible for a return, your item must be unworn, unwashed, and in the same condition that you received it.

  • Mutual Aid Transparency Note: Because 15% of your purchase is immediately pooled and committed to frontline mutual aid networks on a monthly basis, we are proud to still honor full refunds to you out of our own pocket. We just ask that you respect our 14-day window so this little shop can keep going.

Damaged or Defective Items

Every order is custom-printed just for you. If your item arrives misprinted, damaged, or defective in any way, please contact us immediately at hello@roguepetalco.com with a photo of the issue. We will rush a free replacement or issue a full refund right away.

How to Start a Return

To start a return or exchange, simply use the contact for or email us at hello@roguepetalco.com with your order number.

  • Please note: Unless an item arrives damaged or defective, customers are responsible for return shipping costs.

Policy Updates

This Refund Policy may be updated at any time without notice. For the most current version, please contact us at hello@roguepetalco.com.